I had spent an hour in the bank with my dad, as he had to transfer
some money. I couldn't resist myself
& asked, "Dad, why don't we activate your internet banking?"
"Why would I do that?" He asked,
"Well, then you won’t have to spend an hour here for things like
transfer. You can even do your shopping online. Everything will be so easy!" I
was so excited about initiating him into the world of Net banking.
He asked ''If I do that, I won’t have to step out of the house?
"Yes"! I said. I told him how even grocery can be delivered at
door now and how online websites delivers everything! His answer left me
tongue-tied.
He said ''Since I entered this bank today, I have met four of my
friends, I have chatted a while with the staff who know me very well by now.
You know I’m alone. This is the company that I need. I like to get ready and
come to the bank. I have enough time; it is the physical touch that I crave.
Two years back I got sick, the store owner from whom I buy fruits came to see me and sat by my bedside and cried. When your mother fell down few days back while on her morning walk, our local grocer saw her and immediately got his car to rush her home as he knows where I live.
Two years back I got sick, the store owner from whom I buy fruits came to see me and sat by my bedside and cried. When your mother fell down few days back while on her morning walk, our local grocer saw her and immediately got his car to rush her home as he knows where I live.
Would I have that 'human' touch if everything became online? Why
would I want everything delivered to me and force me to interact with just my
computer? I like to know the person that I'm dealing with and not just the
'seller'. It creates bonds, relationships.
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